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You want to build communications and
partnerships with customers and suppliers...
Recognise
these issues?
· Customer data is fragmented and is
managed by different areas making it difficult to share.
· Communications to customers are not integrated across
departments.
· Customers need to be regularly updated about the
status of their shipment or order.
· Invoicing is delayed because of time taken to provide
documentation.
· Joint project teams between your business and a partner
are impeded by difficulties in sharing information
and schedule key milestones.
We can
help by:
· Centralising customer information
within the Contact Manager application for use by all departments.
· Comprehensive permission structures allow you to
provide your staff with a unique id, allowing them
online access to information relevant to them. For example
to view shipping details,
order status or scopes of work.
· Documentation required for invoicing can be published
online saving days in production and posting.
· A project can be set-up with secure access restricted
only to members of the project team with it's
own customisable home page.
· The project team can utilise all iNet's
core applications for sharing project information,
including meeting scheduling, key event calendar, discussion
groups, Task allocation and approvals.
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